How do I get started?

Submit an Inquiry on our website. This is the first step for us to get an idea of your event details. We will let you know what packages we have available for your date. You will receive instructions on how to select your items and have a free consultation. We help you every step of the way and work together to formulate a design for your wedding. Once the items are selected, you will sign a rental agreement and pay your booking deposit. It is only after the agreement and deposit are both completed that we reserve your items and secure your date!

Are the Welcome Signs Customized?

Princess Package: Yes, we customize your welcome sign with your names and date.

Do you rent items individually/a la carte?

Our company specializes in an all inclusive approach. We do not rent out items a la carte. The Fairytale Package is standardized. You can use as much or as little as you would like from the package, but the price remains the same. The Princess Package is fully customizable.

Are stands included with signage?

Princess Package: Yes, you will receive stands with welcome signs, table numbers, and all other signage.

Do you deliver?

Delivery is automatically included in the Princess Package. Delivery services cannot be added to the Fairytale Package.

Do you set up and tear down?

Yes, set up and tear down is automatically included in the Princess Package. Set up and tear down services cannot be added to the Fairytale Package.

How does pick up work for the Fairyale Package?

Our warehouse is a drive-up facility where you can pull up directly to your items. A staff member will have your order boxed, labeled, and ready to get placed in your vehicle. Loading takes approx. 20 minutes. You may get your items on the Wednesday before the event and returned the Monday after the event. *We reach out to schedule your pick up/drop off one month out from the date.

Are candles provided?

Candles are provided for Princess Package clients only. Wax and LED candles are not provided for the Cinderella Package. We offer many candle holders for you to choose from, but the candles will be left up to you! Check out the Amazon Finds tab for pre-sized candles!

Do the Backdrops and Arches Break down?

Yes, all of the items break down for transport.

When should I reserve my items?

You will want to reserve your items as you know which items you need, as slots are limited.

How do I order items?

Submit an Inquiry on our website. You will receive a list of available packages/items for your date.

Can you customize the items with my colors?

Yes, with the Princess Package, we can customize your florals with any colors you would like.